This is a convenience feature so jobs and service providers displayed are relevant to your location. You can change the location at anytime by clicking on it beneath the search box or updating it in your account details in 'my account'.
Yes, you can cancel the work and choose another service provider.
No not at this time, payment arrangements are between members, a contract with payment schedule is always advisable before starting service.
Resolution of disputes is between members, servicei does not currently provide an arbitration service. Members should exercise due diligence and be in full agreement on all details before starting service, a contract is always advisable. Arbitration would have to be sought through a third party of your choice.
No, we strongly advise users not to post any personal information, city or town is normally enough for job location.
No, any contractual obligations should be discussed and documented between members before starting. We simply provide a means for our members, being customers and service providers to locate each other.
Sure, you can post a job or advertise your services anywhere you need to, please keep in mind all bids received and services offered will be in the currency of that Country, so you may need to work out amounts considering exchange rates.
Feedback is not posted publicly until both members (customer and provider) leave feedback or time to leave feedback expires, to ensure members have the opportunity to post fair feedback without retaliation. Time limit to leave feedback is 14 days after job is marked complete.
Keywords are attached to jobs you post or services you advertise, to help others find your job or service quickly. If the keyword for your job or service does not exist then you can create a new keyword which would have to be approved before others could use it.
Hover over the 'my account' header link and select 'my alert's in the drop down to view and make changes to job alerts and other system alerts.
Just click on the service providers user ID which displays the providers profile page and then choose the contact button to send a message.
This is a privacy issue, many (members) customers prefer to maintain anonymity until they feel comfortable with the service provider they want to use or may not want their customer profile to be viewable.
Yes that's your choice, we provide the option to send and receive messages through servicei for those that prefer privacy.
If you'd like to post a video to help describe your job or advertise your services, then please post your video with one of these free popular video hosts (youtube, vimmeo), then copy and paste the web link (url) to your video into the form when posting a job or advertising your services. Ensure you are familiar with their copyright policies, etc regarding content uploaded.
No, to maintain privacy of our member data and ensure it is not compromised or accessible to any 3rd party sites or applications.